Privacy Policy

Effective Date: October 14, 2025
Last Updated: October 14, 2025

At Puerto Vallarta Mexican Grill & Bar, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, ordering online, or interacting with our restaurant.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect personal information to provide you with a better dining and online experience. This information includes:

Personal Information:

Name
Email address
Phone number
Billing and delivery addresses (for online orders and catering)

Order Information:

Items ordered
Payment method (processed securely through our payment gateway)

Account and Communication Information:

Newsletter subscriptions or promotional preferences
Contact form inquiries or reservations

Automatically Collected Information:
We may use cookies and analytics tools to collect:

IP address
Browser type and version
Device type
Pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders (online and catering)
Communicate with you about your orders, reservations, or inquiries
Send updates, promotions, and special offers (if you’ve opted in)
Improve website performance and user experience
Comply with legal obligations

3. Cookies and Tracking

Our website uses cookies to enhance your experience, such as remembering items in your cart or tracking your preferences.
You can disable cookies in your browser, but some features may not function properly if cookies are turned off.

4. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted partners to:

Process payments securely
Deliver online orders and catering
Send newsletters or promotional communications

All partners are required to protect your information and use it only for the purposes specified.

5. Data Security

We use secure hosting, SSL encryption, and other safeguards to protect your information. While no system is completely secure, we take reasonable steps to prevent unauthorized access, disclosure, or misuse.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates to your information
Opt out of marketing emails at any time
Request deletion of your personal data (where applicable)

To make a privacy-related request, contact us at support@puertovallartafull.com.

7. Email Communications

By subscribing to our newsletter or promotional emails, you agree to receive updates and offers. You may unsubscribe at any time using the link included in all emails.

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our website constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Puerto Vallarta Mexican Grill & Bar
292 W Western Ave #103
Muskegon, MI 49440
📞 231.457.9000
📧 support@puertovallartafull.com